Frequently Asked Questions

Smart Building Solutions, where innovation, luxury, and sustainability converge to redefine modern living. Since our inception in 2018, we have been pioneering building automation, seamlessly blending luxury design with eco-consciousness to create a harmonious environment.

At Smart Building Solutions, we are your premier online destination for cutting-edge KNX-certified products and solutions. Our main focus lies in providing advanced and reliable home and building automation products that adhere to the highest standards of quality and sustainability.

Step into our virtual showroom and discover our exquisite collection of smart luxury keypads, meticulously crafted to elevate the functionality and aesthetics of your space. Each keypad is designed with precision and elegance, offering intuitive control over your smart home or building systems.

As advocates for eco-friendly living, we take pride in offering products that contribute to sustainable, green buildings, reducing environmental impact without compromising on style or performance. Our dedication to sustainability is evident in every product we offer, ensuring that your smart automation projects align with your environmental values.

Whether you're a professional installer, an architect, or a homeowner with discerning taste, Smart Building Solutions is committed to supplying you with the best in smart automation technology. Explore our curated selection of devices, tools, and accessories from top manufacturers, designed to enhance the efficiency, comfort, and security of your living and working environments.

Transform your space with Smart Building Solutions, where luxury, innovation, and sustainability come together to create a brighter future for all.

KNX is a standardized protocol for home and building control. It enables the integration and control of various devices and systems, such as lighting, heating, security, and more, through a single, interoperable network. KNX offers flexibility, scalability, and efficiency in smart automation solutions for residential and commercial environments. more info here.

DALI (Digital Addressable Lighting Interface) is a standardized protocol for controlling and dimming lighting fixtures. It allows for individual control and management of each light in a network, providing flexibility and energy efficiency in commercial and residential lighting systems.

**FAQ: What is Human Centric Lighting?**

Human Centric Lighting (HCL) is an approach to lighting design that prioritizes the well-being and biological needs of individuals. It aims to mimic natural light patterns to enhance health, productivity, and overall comfort. HCL systems adjust light intensity, color temperature, and distribution throughout the day to synchronize with the body's circadian rhythm, promoting better sleep-wake cycles and mood regulation. By considering the impact of light on human physiology and psychology, HCL creates environments that are more conducive to human health and performance. more info here.

Smart Building Solutions, your premier online destination for top-tier products sourced from leading manufacturers in the home and building automation industry. We take pride in partnering with renowned brands that specialize in KNX-certified products, guaranteeing the highest standards of quality and interoperability.

Our curated inventory consists of products sourced from around the globe, offering you a diverse selection of innovative automation solutions to choose from. Whether you're in search of cutting-edge technology or tried-and-true reliability, we are committed to providing our customers with the best and latest in KNX technology sourced from reputable and trusted sources within the industry.

Experience the excellence of Smart Building Solutions, where quality, reliability, and innovation converge to elevate your smart automation projects to new heights.

Certainly! Our KNX training courses are conducted at one of our officially certified KNX Training Centers in the USA, ensuring that you receive education and training that meets the rigorous standards set by the KNX Association. Upon completion of our courses, participants will be thoroughly equipped with the knowledge and skills required to proficiently design, install, and maintain KNX systems.

Furthermore, successful completion of the training entitles you to a globally recognized KNX Partner certificate, validating your expertise in the realm of home and building automation. With our comprehensive training program, you can confidently embark on your journey to mastering KNX technology and advancing your career in the industry.

1. Where can I purchase the licensed ETS6 LITE software?
You can purchase your licensed ETS6 LITE software directly from or through MyKNX by signing up for a new account.

2. Is the purchasing process complicated?
Not at all! It's a simple process. Just visit MyKNX, create a new account, and proceed with your purchase directly from the platform.

3. Are you an authorized distributor of ETS6?
Yes, we are an authorized distributor. Our partnership with KNX Association enables us to offer ETS6, the latest version of the renowned Engineering Tool Software used for KNX system configuration and programming.

4. What assurances do I have when purchasing ETS6 from you?
When you purchase an ETS6 license from us, you can be confident that you're receiving an authentic and fully supported product. Our adherence to KNX Association's distribution protocols ensures that you benefit from genuine ETS6 licenses, complete with all the benefits and updates provided by KNX Association.

If you have any further questions or need assistance with your purchase, feel free to contact us. We're here to help!

Certainly! Here's a revised version:

"Whether KNX devices need to be UL Listed depends largely on their intended use and location. In the United States, UL (Underwriters Laboratories) certification is often required for line electrical devices to ensure they meet specific safety standards. If you're planning to install KNX devices in environments where UL certification is a requirement or if you prefer the additional assurance of safety and quality that comes with UL-listed products, then choosing UL-listed KNX devices is advisable.

In the USA, devices operating under 30VDC are typically considered low voltage and may not necessarily require UL certification. However, the need for UL certification can vary based on local regulations and the specific application of the device.

At Smart Building Solutions us, while we offer a selection of UL-listed KNX devices, we also encourage our customers to consult with their local regulatory entities to understand the specific requirements for UL certification in their area. This ensures that you are fully compliant with all relevant safety standards and regulations for your project.

We offer a range of KNX devices, including many that are UL listed. We recommend checking the product specifications on our website or contacting us directly for guidance on whether a specific device is UL listed and suitable for your project requirements."

We uphold the integrity of our products and prioritize your satisfaction with your purchase. Should you find any dissatisfaction with your order, we offer a 10-day return policy for a complete refund or exchange. It is imperative that the product is returned in its original state and packaging. Please be aware that specific terms and exceptions may govern this process. For comprehensive details, kindly consult our Return Policy page.

Shipping times and costs are contingent upon your location and the magnitude of your order. Our endeavor is to expedite the processing and dispatch of orders, usually accomplished within 2-5 business days. Estimated delivery durations and shipping charges are computed during the checkout process. While free shipping is not provided for orders surpassing a specified threshold, further elucidation on our shipping procedures and policies can be accessed on our Shipping Information page.

Please call us @ +1 (929)343-6724.
Email us @